DME / HME
DIS streamlines every step of the DME/HME process—from order intake and insurance verification to delivery coordination, inventory management, and regulatory compliance—ensuring providers can deliver quality care efficiently and reliably.
Communication
DIS streamlines communications for DMEs, HMEs, pharmacies, and physician offices to boost engagement and satisfaction.
- Inbound Calls
- On-Screen CSR
- Patient Outreach
- Insurance Outreach
- Chat Support
- Email Support
Revenue Cycle Management
DIS enhances RCM for healthcare providers, simplifying billing, claims, and collections to maximize revenue and efficiency.
- Order Verification
- Claim Submission
- Payment Posting
- Denial Management
- Patient Collection
Data Entry
Direct Innovation Services simplifies healthcare workflows with efficient order intake, eligibility checks, and document management—ensuring accuracy and compliance.
- Document management
- Order intake processing
- Benefits check
- Resupply coordination
Inventory
For DMEs and HMEs, DIS manages warehouse operations, oversees deliveries, and ensures efficient supply chain coordination for seamless patient care.
- Warehouse management
- External fulfillment logistics
- In-house delivery tracking
- Surveillance
Business Intelligence
DIS provides advanced analytics and insights to help DMEs, pharmacies, and physicians optimize operations and make informed decisions.
- Business Analysis
- Analytics
- Process Design
- Product Design
- Maintenance
Accounting
DIS provides AR/AP, payroll, and bookkeeping to support healthcare providers’ finances.
- AR Management
- AP Management
- Bookkeeping
- Financial Analytics
- Payroll Management
Marketing
DIS delivers tailored marketing for DMEs, pharmacies, and physician offices—boosting visibility through targeted outreach and digital strategies.
- Creative design
- Social media
- Strategic advertising
Credentialing
DIS manages licensing, credentialing, and compliance for healthcare providers—ensuring regulatory alignment and operational readiness.
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- Licensing
- Regulatory compliance
Remote Partners
DIS handles real estate property and financial operations for seamless sales, maintenance, and administration.
- Investment Sales
- Property Management
- Finance & Accounting
- Billing & Invoicing
- Maintenance Management
- Business Support
